To download Fitbit Connect click here. You will see this display, so make sure the option "PC" is in a different color, instead of using Windows 10, and then click on "Download for Windows".
Once you finishing downloading the Fitbit Connect, you only have to open it up and log in into your Fitbit Account. Remember to plug in your Wireless Dongle to connect in this way! Want to get more active? View best answer in original post. The Windows 10 Fitbit App will sync your Fitbit just fine.
Trust me, I run it at home and at work every day. It runs on laptops, tablets, and desktops. It'll even allow you to participate in challenges. Take a look at the Fitbit help site for further assistance and information. I have exactly the same problem and unfortunately, it does not work. I tried downloading the older version of Fitbit Connect, and that seems to do nothing either.
Any other suggestions? I'd like to have more details of what you're getting when trying to download the Fitbit App from the Microsoft Store. Are you able to see the app downloading?
Are you getting any error message? My understanding is that I need FitBit Connect. Is that a separate app? I've tried everything else that is suggested to fix this problem. And you needed both. The former was just used to just push the data from your device to the Fitbit servers; the latter was used to look at your data and stats. In order to use Fitbit Connect, you need a Fitbit dongle, and that came with older models of Fitbit. Naturally, you can get one from the Fitbit store.
On newer computers, you can do syncing, look at your stats, and even participate in challenges from the Fitbit App. Though, you'll need that computer to support Bluetooth LE or the Fitbit dongle. If you're on Windows 10, there is literally nothing that Fitbit Connect can do that the Fitbit App cannot. That said, when you run the Fitbit App on your phone, in order to get notifications to work, it keeps a more persistent connection to your Fitbit.
This is what Fitbit calls 'bonding'. Since this is a persistent connection to your Fitbit, it occasionally disrupts the ability for other devices like your computer to sync with your Fitbit.
Try disabling Bluetooth on your phone or turning it off entirely to see of you can get your Fitbit syncing. Hi, and thanks for your excellent explanation. I have an older laptop which is running on Windows 10 but I do not have BlueTooth. I also have the dongle that came with my FitBit. Part 2. Open your Fitbit app. You can do this on your phone or PC, but be sure that you have your Bluetooth enabled, your tracker close at hand, and your wireless dongle inserted into a USB port, should you be using a computer without Bluetooth.
Add tiles that fit your goals. Your Fitbit dashboard will be populated with tiles that help you track your activity, goals, badges, and more. Add tiles by clicking on the Menu icon on the left side of your dashboard represented by a 9 box, square-shaped icon and clicking the check box next to the tiles you wish to add.
Make use of Fitbit food plans. At the top of your dash will be a drop-down menu labeled "Log," under which you should find the "Food" option. Now you can fill out your current and desired weight. The following screen will ask you to choose a plan for weight loss. A goal of dropping calories a day is a good start to ease into an exercise routine. If you are ready to burn some serious calories, calories a day will help you see results much faster.
The dashboard will also ask you to input your food intake, which is necessary for it to track your weight loss and show you your progress. Record your water intake. Staying hydrated is especially important when exercising. Scroll to the bottom of the page where there will be a field where you can input your intake, and clicking "Log it" to record the data. Remove unnecessary or unused tiles. You can do this by hovering your mouse over the bottom portion of the tile you wish to remove, clicking the gear icon, and then selecting the trash can icon to remove the tile.
Part 3. Evaluate the premium account. You may be perfectly satisfied with the features of the free Fitbit account, but to maximize your understanding of your fitness, nutrition, and personal health, a premium account might be the way to go. The premium account includes: Fitbit Trainer, comparative benchmarking, and Excel exports for body, food, activity, and sleep data. If you'd like to give the premium account a try, there is a day free trial available under the "Premium" tab of your dashboard.
Hit the gym with Fitbit Trainer. But better yet, the FitBit help page that they directed me to had the solution. It was at end of webpage after a long list of things to try, most of which everyone probably does. I never knew there was a little button on the charger itself for this purpose. Anyways, my Flex 2 tracker miraculously synced after I reset it, and it had stored a full week of data, exercise, sleep patterns, etc, which appeared happily in the app.
Thanks so much for being repsonsive! Hi there, We're sorry for the inconvenience. If it's a no go, get in touch with us at contact. We'll be more than happy to take a closer look. The developer, Fitbit, Inc. The following data may be collected and linked to your identity:. The following data may be collected but it is not linked to your identity:.
Privacy practices may vary, for example, based on the features you use or your age. Learn More. With Family Sharing set up, up to six family members can use this app. App Store Preview. Seems it's been updated. So, the issue is probably more to do with the connection to the ionic.
Here, I can't help as I didn't get that far in my testing. Have you checked out Erick's troubleshooting guide here:. Gabriel It does work.
You can install the old Fitbit Connect, but when it starts it may prompt you to uninstall because it thinks you would prefer the Fitbit app instead.
You can just select the "later" option and then continue to use it:. Welcome to the Fitbit Community Gabriel! I apologize for the delayed response and will be glad to assist you with your installing Fitbit App inquiry. Please follow Michael 's advise and let us know if it works. You're very welcome Gabriel Thank you so much!!
It worked, and my Charge 3 syncs with it. I love the Fitbit Connect, and hate the Windows 10 app. It just won't let me see all my statistics! It is also awkward for me to use. Well, it worked once, and now it doesn't find the Charge 3. Back to the app from the Windows store, sadly, as I like the Fitbit dashboard much better, and it gives me more information. Can you help? I also tried to sync the Charge 3 with the latest Desktop app. It finds the tracker, starts syncting and then says "Charge3 diconnected" Hi tango and 5jjjjj thank you for getting back to the Forums!
My apologies for the delay. I'd suggest to keep using the Fitbit. Check this article: Why won't my Fitbit device sync? Please check that your phone's Bluetooth is turn off when you're trying to connect with your computer. It will be better if you remove the Fitbit Charge 3 from your Fitbit Account and from the Bluetooth of your computer, then restart your Charge 3 and set it up again as a new device. Want to get more active? Hi tango thanks for getting back.
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